Medical Network Resource Guide – Section 5

Quick steps to finding a provider

To help manage your costs, it’s important that you use providers and facilities that are in the health system network or in-network for our medical plans.

This is the quick reference guide for the detailed step-by-step instructions for using the tools provided by Blue Cross Blue Shield. There are three ways:

• Download My Health Toolkit app.
  • Select “Find Care” in the bottom right corner.
• Visit MyHealthToolkitKC.com.
  • Click “Find a Doctor.”
• Call Blue Cross Blue Shield Customer Service at 833-468-3590.

To find information about facilities and providers in the health system, use the resources below, then double-check providers in the BCBS find-a-doctor tool to ensure they are in the health system network.

Great Bend

• To find providers and locations, visit GBRegional.com then click “Providers” or “Find a Location.”

Kansas City

• For primary care providers, visit KansasHealthSystem.com/FindaDoc.
• For specialists and locations, visit KansasHealthSystem.com then click “Find a Doctor” or “Find a Location.”
• Review the list of providers at legacy Olathe Health locations; a list of providers for Liberty Hospital will be posted by Jan. 1, 2025.

Step-by-step: Find a health system or in-network provider

With or without a BCBS log-in, you can use their find-a-doctor tool to look up your current providers or find providers who are in the health system network or in-network.

Below are instructions for using the tool without a log-in. If the provider/facility you are searching for is not on the health system or in-network list, they are out-of-network.

1. Go to MyHealthToolkitKC.com.
2. Click Find a Doctor under the Find Care tab.
3. Click the “Enter Card ID” button in the pop-up.
   
   
4. To see our plans’ networks without logging in, scroll down to the three empty boxes and type in the letters U S K. If you are a member, you can proceed this way or click log in and provide your credentials.
   
   
5. After you enter U S K, click Go. You should see the Blue Select Plus under network. You can adjust the city, state or zip as needed.
   
   
6. Enter a provider name or search by specialty. The providers will be sorted by “tier.” Blue Cross Blue Shield does not display a separate list for the health system network. Instead, health system network providers will be listed first and will be labeled as “Health System Tier.”
   
   
7. All other providers listed that do not say “Health System Tier” in the right column are in-network providers. Out-of-network providers will not appear on the list at all.